UNIT ONE
INTRODUCTION TO
BANKING LAW AND OPERATIONS
INTRODUCTION
Banking
is a service-oriented activity. The main
functions of a bank are to accept deposits and lend money, in addition to
taking care of investments. As per the Banking Regulation Act, 1949, Sec 5(b),
banking means: “Accepting deposits for the purpose of lending or investment,
deposits of money from the public, repayable on demand or otherwise and
withdrawable by cheque, drafts, and orders or any other acceptable mode”.
WHAT
IS A BANK?
A
bank is a firm or a joint stock company formed for the purpose of dealing in
money or credits.
Again,
under the United Dominions Trust vs. Kirkwood
(1966) which case occurred in the United Kingdom, a bank was defined
as an organization that operated with the following objectives:
a) Accepting deposits from
customers
b) Honouring cheques and other
withdrawals from customers.
c) Maintaining all sorts of
accounts and being recognized as a bank in the financial community
THE MAIN
FUNCTIONS OF A BANK
Accepting
Deposits
During the course of the
banking business, a banker has to receive deposits from the public. Deposits accepted are to be repaid on demand
(demand deposits) or as per terms and conditions (term deposits) of business.
These deposits can be withdrawn by cheques, drafts or any other acceptable mode
(including crediting to the operative accounts). Customers are entitled to get back their
deposits from the bank on demand. The
bank is obliged to pay according to the scheme and terms and conditions agreed
upon.
Lending
Money
Deposits have to be used for
lending or investment. A bank cannot
lend all the money accepted by it as loans and advances. After keeping a certain portion of the
deposits as Cash Reserve Ratio (CRR) and
Statutory Liquidity Ratio (STL), the bank is allowed to lend as per the
directives of the central bank. This is
mainly to retain public confidence and to comply with the directives of the
regulator.
Investing
Money
Besides lending money, the
other main function of a bank is to invest.
While lending or investing, the bank is expected to take precautions and
assess the quantum, the security applicable, the repayment capacity and other
relevant factors, as well as the need of the person borrowing from the bank.
Other
functions of a bank
These functions, as per Sec 6
of the Banking Regulation Act, 1949, include:
a) Collection of cheques and bills
b) Purchase and discounting of
bills;
c) Safe custody facilities (Safe
deposit lockers)
d) Handling foreign exchange transactions
e) Handling central and state
government transactions
f) Payment of insurance premium,
electricity and telephone bills
g) Acting as trustees, executors,
administrators, attorneys on behalf of the customers
h) Purchase and sale of securities
including shares for customers;
i) Issuing of credit/debt cards,
providing ATM facility
WHO IS A BANK CUSTOMER?
“To constitute a customer,
there has to be some recognizable course or habit of dealing in the nature of
regular banking business.” Dr. Hart’s
definition is that “a customer is one who has an account with a banker or for
whom the banker habitually undertakes to act as such.” A bank customer is one
who maintains some sort of account with a bank, Great Western Railway Co. vs.
London County Bank (1901).
A bank customer is one who has
been properly identified and generally introduced to the banker by an existing
bank customer (account holder). Besides
a proper introduction, the banker has to be sufficiently convinced that the
person who wishes to be a customer is competent to contract and is a genuine
person. For this, he has to rely on certain basic documents. Moreover, it is
the responsibility of the banker to interact with the proposed customer to
satisfy himself and then open the account of such a customer.
The role of the banker is very
crucial, since she / he has to handle the banking transactions of the customer.
A bank customer may be an individual, business entity, semi-government or a
government organization.
The introduction of customer is
very important. Following are some of the features of introduction for becoming
a bank customer:
1. An existing customer (account holder who has
had dealings with the bank for at least 6 months and these dealings have been
satisfactory) may introduce a new customer
2. This account holder has to recommend and
declare “I know Mr. / Mrs. / Ms………….. for so many months / years and I
recommend that his / her account may be opened at your bank.” The introducer
has to sign this statement and give his account number.
3. The introducer owes a moral responsibility to
the bank and so has to be careful while introducing a new customer.
4. The introduction serves as a platform for the bank to come into
contact with new customers.
5. Without a proper introduction, a customer should not be allowed to
become a bank customer.
6. Bankers have to be careful while opening a new
account and should not be casual in their approach.
BANK-CUSTOMER
RELATIONSHIPS
A
relationship between a bank and customer is built depending upon the nature of
transactions and on the basis of the services rendered. This relationship
varies as it is dependent on the terms and conditions agreed upon and the
mutual understanding between the two. This relationship falls under two broad
categories, namely: general relationship and special relationship.
General
Relationship:
a) Depository relationship:
Depository is one who receives
some valuables and returns the same on demand. Presently, a banker is not bound
to return the same coins and currency notes deposited by a customer. Instead,
he is required to give the same amount. If the customer insists on the return
of the same currency notes, then a banker cannot run his main business of
lending. Moreover, if a banker is acting as a depository, he cannot make use of
the money to his best advantage. A banker has to make use of the money in
deposit with him for earning the maximum profit and the whole income is not
returned to the customer.
The banker, here, is a
privileged debtor. The banker’s indebtedness is not the same as an ordinary
commercial debtor who has to seek out the creditor and pay the money. The
privileges enjoyed by the banker are:
b) Trustee Relationship?
Prof. Keeton defines a trust as
a relationship which arises whenever a person called trustee is compelled in
equity to hold property, whether real or personal by legal or equitable title
for the benefit of some person. If a banker is regarded as a trustee, he cannot
make use of the money deposited by the customer to his best advantage. He will
be bound by the trust deed and he will have to render account for everything he
does with the money. For this reason he is not a trustee when he opens an
account for a customer. A banker becomes a trustee only under certain
circumstances. For instance, when money is deposited for specific purpose, till
that purpose is fulfilled, the banker is regarded as a trustee for that money.
c) Safe Custody (bank as bailee
and customer as bailor). Under the safe custody facility, the customer entrusts
the bank with his/her valuables, bonds, documents, etc. The bank’s role here is
that of trustee and the relationship between the banker and the customer is
that of a bailee and bailor. It is the
duty of the banker to return the articles so received intact to the customer.
The bank is entitled to charges for rendering this service.
d) Collection of
cheques/instruments (bank as agent and customer as principal). The bank
collected the local/outstation cheques/other instruments and clearing cheques
on behalf of its customer. In such
cases, the bank plays the role of an agent.
As agent, the bank has to protect the interest of the principal while
discharging its duty. The relationship
here is that of an agent and principal.
e) Safe Deposit Lockers (bank as
lessor and customer as lessee). The bank provides locker facility to the
customer. By letting the customer use
the bank locker, or in other words, by leasing out the use of the locker, the
bank acts as a lessor. For this
facility, the bank can collect the rent in advance.
DUTIES
OF A BANKER
Under Joachinson vs. Swiss Bank
Corporation (1921) it was established that the duties of a banker were:
a) To receive customers cash for
deposit and cheques for collection.
b) To repay money on demand in
accordance with the customers’ written instructions. However, the bank is
justified in refusing to pay a customer’s cheque when presented in the
following cases:
When the customer has
insufficient funds in the account, or wants to draw against uncleared effects.
When the cheque is defective,
i.e. when the amount in words differs from that in figures or when the cheque
is incompletely drawn, or has a defect in endorsement, or has an alteration on
the face without the customer’s attestation.
When there is a legal bar to
pay the cheque such as insufficient mandate, notice of
death, countermand of payment, garnishee
order from court.
c) Under Prosperity Ltd. Vs Lloyds
Bank Ltd. (1923) it was established that the banker must
give a reasonable notice
(between 1 to 3 months) to his customer if he wants to close the
customer’s account.
d) To maintain secrecy regarding a
customer’s account and affairs.
Closure of a Customer’s Account
The following procedure is to be applied
when closing the account of a troublesome customer who has not been operating
his account satisfactorily.
a) The customer must be given a
written notice in which it should be stated the last date on which credit/debit
will be accepted by the bank and the intended date of closure (usually 1 month
if a private individual and 3 months if accompany) depending on the financial affairs.
Request the return of unused cheque books and ask him/her to make the necessary
arrangement to collect the balance on the account.
b) After the closure date any
cheque received for payment should be returned marked “Account Closed”
c) Credits received after the
closure should be placed on a suspense account and the
customer invited to collect it.
DUTIES
OF A CUSTOMER TO A BANKER
The customer owes the bank a duty to
take a reasonable care in drawing his cheques, so as to reduce the risk of the
banker in making a payment which he has not authorized. If he fails in that duty the bank is entitled to debit the
payment to his account although he did not authorize it.
In the case of Joachinson vs. Swiss Bank
Corporation (1921), it was established that:
i)
A
customer must seek out the banker if payment is required.
ii)
Issue
cheques if there is sufficient credit balance or unutilized overdraft facility
iii)
Pay
charges as agreed
iv)
A
customer must exercise reasonable care in drawing cheques so that the bank will
neither be misled nor fraud be easily facilitated.
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